Store Policies

Ordering Online

We take your security seriously. First we collect all sensitive information using secure channels (SSL). Please move your mouse over the "Corner Of Trust" logo, in the lower right corner, to verify our SSL compliance. Second we do not store your credit card on this site. Third we have third party daily security scans of our server. Finally we protect this site with hardware firewalls from Juniper Networks. If you have any concerns about our security please feel free to contact us.

Fulfillment Information

Once your payment has been confirmed the fulfillment process begins.

CDROMs/CDs are generally shipped out in two (2) or three (3) business days. You will be notified by email when your order has shipped along with any tracking numbers. Please note this message could be lost in SPAM/Junk filters.

Downloads are available instantly via a link in your confirmation email. They are also displayed on screen with the order confirmation.

Shipping Information

Shipping charges are calculated on a per-product basis and provided on screen before a client must commit to a checkout. Please note we will be unable to change the delivery option once selected.

Return Policy

CDROM/CDs carry a thirty (30) day return policy for new and unopened products. (See our Exchange Policy for damaged products). Please note we do not offer refunds on shipping charges. To return a product mail it to the address at the bottom of this page. Please allow us three (3) business days for processing from the time we receive the product which could be several weeks if coming from outside the United States.

Downloads carry a ten (10) day return policy for eBooks and other downloads. Please contact us and allow us three (3) business days to respond.

Refunds may take up to ten (10) business days to be credited to your account once issued.

Exchange Policy

Although we use only the highest quality materials we understand a small percentage of our products will be defective or may become damage during shipping. If this is the case simply return the damage item(s) to us, using the address at the bottom of the page, and once received we will issue a replacement of the exact title. If an item is no longer in production we will issue a refund. We do apologize ahead of time for any inconveniences.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order with prices being correct at time of publication.

Parents Guide To Home Schooling eReport Parents Guide To Home Schooling:for anyone considering home schooling, this 15 chapter book will answer many basic questions like ... is home schooling right for YOUR family? what resources are available? how to schedule and manage your school time; what to teach; the use of tutors - or not; teaching specialties like foreign language & art. (27 pages) Regularly: $11.97 On Sale: $6.97 Quantity

Termites eReport Termites: know thy enemy; ecosystems & ground termites; how to tell if you have termites; termite habits; general types of termites; experts or self treatment?; different kinds & habitats of termites; dangers from termites; flying termites. (60 pages) Regularly: $11.97 On Sale: $6.97 Quantity

101 Everyday Tips For Treating & Preventing Headaches eReport 101 Everyday Tips For Treating & Preventing Headaches: migraines - their causes & cures; where to place your lighting; tips for reading without headache consequences; how to work at your computer without strain or damage; choosing proper sunglasses; the best way to rest your eyes; how to watch TV without triggering a headache; breathing exercises to eliminate headaches; why your dentist (believe it or not!) just might prevent a headache. (56 pages) Regularly: $11.97 On Sale: $6.97 Quantity